Overview

Why Businesses Choose FrontierMSP

A modern, reliable, and secure IT foundation built for growing organizations.

Reliable Day-to-Day Operations

Proactive monitoring to catch issues early
Quick response to IT problems
Routine maintenance to prevent downtime
Infrastructure optimized for performance

Your systems stay running smoothly so your team stays productive.

Built-In Security Everywhere

Strong defenses against common cyber threats
Protection for emails, devices, and identities
Proactive patching and vulnerability reduction
Secure-by-design infrastructure planning

Security is woven into every part of your IT—automatically protecting your business.

Cloud-Ready for Modern Work

Cloud-first setup for hybrid or remote teams
SharePoint & OneDrive for collaboration
Microsoft Teams as a communication hub
Smooth migration from old systems

Empower your team to work from anywhere—securely and efficiently.

A True Long-Term IT Partner

Personalized IT planning and budgeting
Consistent standards & best practices
Strategic guidance for future growth
Dedicated technicians who know your environment

More than support — a partnership that grows with your business.

Empowering Your Business with Smarter IT

Scalable solutions, expert support, and technology that works for you.

Services

A pay-as-needed MSP that saves you money without sacrificing security.

Our model combines affordability, essential security, and flexible support.

Comprehensive IT Support

Helpdesk support for day-to-day troubleshooting
Remote support with secure screen sharing
Device setup, onboarding, and maintenance
On-site support for complex or urgent issues
Scheduled system checks to prevent downtime

Fast, friendly support that keeps your team productive—anytime, anywhere.

Our support philosophy is simple: Your business should never slow down because of technology.

FrontierMSP provides a complete support ecosystem—helpdesk, remote assistance, on-site service, and proactive monitoring—so your team always has someone ready to help. Instead of juggling multiple vendors or waiting hours for a response, you get one trusted partner who knows your environment inside and out.

This means smoother workdays, faster problem resolution, and a technology foundation that grows with your business.

Cybersecurity Essentials

Managed antivirus & endpoint protection
Anti-phishing and email filtering
Firewall configuration and monitoring
Security patching for Windows & apps
Multi-factor authentication (MFA) setup

Protect your business from everyday cyber threats with essential security tools.

Cyber threats don't wait—and your business shouldn't either.

Cybersecurity Essentials gives your organization foundational protection to block the most common attacks: phishing, malware, unsafe email attachments, outdated apps, and weak passwords.

With FrontierMSP, security isn't an afterthought. It's built into every device, every user, and every workflow — ensuring that your business operates safely and confidently in a digital-first world.

Backup & Disaster Recovery (BDR)

Automated backups for servers & workstations
Cloud + on-premise backup options
Fast recovery after hardware failure or ransomware
Regular backup integrity checks
File-level and full-system recovery

Your data stays protected—no matter what happens.

Imagine losing all your files overnight — and recovering them within minutes. That's the power of FrontierMSP's BDR solutions.

We combine automation, secure cloud storage, and rapid recovery tools to ensure your business is never paralyzed by disaster. Whether it's accidental deletion, equipment failure, or a cyberattack, you stay running with minimal impact.

Your data is your business — and we protect it like it's ours.

Advanced Cybersecurity Solutions

Endpoint Detection & Response (EDR)
Managed Threat Response (MDR)
24/7 Security Operations Center (SOC)
Dark web monitoring for exposed credentials
Vulnerability scanning and attack surface review

Enterprise-grade protection for businesses that need stronger security controls.

For businesses facing higher security demands—healthcare, finance, manufacturing, law firms—basic protection isn't enough.

Advanced Cybersecurity Solutions provides continuous monitoring, real-time threat hunting, and automated response, backed by a 24/7 SOC team. When attackers attempt to breach your systems, defenses activate instantly.

You get peace of mind, measurable risk reduction, and a future-proof security posture that meets modern compliance standards.

Cloud Services Integration

Microsoft 365 setup & management
Teams deployment and user training
SharePoint & OneDrive migration
Cloud file access & remote collaboration
Email migration & security hardening

Work securely from anywhere with a seamless cloud environment.

Your business is no longer limited to one office or one device. Cloud Services Integration helps your team work smarter, securely, and collaboratively from anywhere in the world.

We turn Microsoft 365, Teams, OneDrive, and SharePoint into a streamlined digital workplace — with proper structure, permissions, automation, and security.

The result: fewer headaches, faster communication, and a work environment that scales as your business grows.

Enterprise-Grade IT Infrastructure

Server installation & virtualization
Network design (LAN/Wi-Fi/VPN)
Hardware procurement (Lenovo, Dell, HP)
NAS/SAN storage solutions
Multi-site scalability

Build a reliable, high-performance foundation that grows with you.

Your infrastructure is the engine of your business. If it's slow, outdated, or unstable, everything slows down with it.

FrontierMSP designs and builds high-performance IT environments that support modern workloads—automation, AI, cloud apps, remote staff, and data-heavy operations.

From servers and networks to storage and connectivity, we deliver an IT foundation that maximizes speed, security, and long-term reliability.

IT Strategy & Consulting

Annual or quarterly IT planning
Technology standardization & modernization
IT risk assessment and mitigation
Hardware lifecycle strategy
AI readiness and automation guidance

Turn technology into a competitive advantage—not a cost.

Growing companies often hit a "technology ceiling." Our IT consulting helps you break through it.

We align your technology with your business goals — identifying opportunities to save money, automate workflows, secure your systems, and improve productivity.

This is not generic advice. It's a long-term strategy tailored specifically to your business.

Hardware & Lifecycle Management

Procurement for laptops, desktops, servers
Specialty systems for creative & engineering workloads
Warranty and support management
Asset tracking and lifecycle planning
Pre-configured device imaging

Smart hardware planning that reduces cost and improves performance.

Buying hardware shouldn't feel like a guessing game.

FrontierMSP helps you choose the right systems — fast, reliable, business-appropriate hardware that fits your budget and productivity needs.

We also handle imaging, asset tracking, warranty handling, and lifecycle planning, giving your organization a predictable, transparent long-term hardware strategy.

Case Studies

Real results from real clients.

See how FrontierMSP helps businesses save money, reduce risk, and improve productivity.

Non-Profit Healthcare Organization

Secure, compliant IT support without exceeding a tight operating budget.

Reduced ongoing IT costs with a flexible support model
Improved data security and compliance posture
Enabled secure remote access for staff
Eliminated unexpected IT emergencies

This organization needed reliable IT support and strong data protection but could not justify the cost of a traditional, full-service MSP contract. Budget predictability and security were both critical requirements.

FrontierMSP implemented a pay-as-needed support model combined with essential cybersecurity controls, proactive monitoring, and structured backup policies. Instead of paying for unused services, the organization only paid for what it truly needed.

The result was a modern, secure IT environment that supported daily operations, protected sensitive data, and stayed well within budget — without compromising on security or reliability.

Professional Services Firm (SMB)

Reliable IT support without hiring an in-house IT team.

Predictable IT spending with no long-term lock-in
Faster resolution of day-to-day IT issues
Improved system stability and uptime
Secure email and endpoint protection deployed

This growing professional services firm relied heavily on technology but struggled with inconsistent IT support and rising costs. Hiring a full-time IT employee was not cost-effective, and traditional MSP contracts felt excessive for their actual needs.

FrontierMSP provided a flexible, pay-as-needed MSP model focused on core requirements: fast support, essential security, and proactive maintenance. By simplifying the environment and focusing on what mattered most, FrontierMSP delivered dependable IT support at a fraction of the expected cost.

The firm gained peace of mind, stronger security, and dependable support — without overpaying for unnecessary services.

Multi-Location Small Business

Consistent, secure IT across multiple sites with controlled costs.

Standardized IT systems across all locations
Improved network reliability and remote access
Centralized security and backup management
Lower long-term IT costs through smarter planning

Managing IT across multiple locations introduced complexity, security risks, and unpredictable expenses. This business needed a reliable partner to standardize systems, improve visibility, and reduce long-term costs — without committing to expensive enterprise-level contracts.

FrontierMSP designed a scalable support model that combined centralized monitoring, essential cybersecurity, and flexible on-demand support. Each location received consistent protection and performance while maintaining cost transparency.

The result was a secure, scalable IT foundation that supported growth while keeping spending under control.

Frequently Asked Questions

Answers to the questions SMBs ask most.

Clear explanations about pricing, security, and how FrontierMSP works.

What are managed services, and how do they benefit my business?

Managed services involve outsourcing IT operations to a third-party provider. Benefits include cost savings, improved efficiency, access to expertise, and proactive maintenance to prevent issues.

What factors determine the cost of your MSP service?

Actual Work Done for You: Tasks like system updates, security measures, backups, and technical support are priced based on your IT setup's complexity.
System Monitoring and Maintenance for Business Continuity: Our proactive monitoring ensures smooth operations, promoting business continuity and peace of mind. This service is typically included in our MSP package, with fees based on your IT environment's size and complexity.

Do you offer on-site services in addition to remote assistance?

Yes, we do. While many issues can be resolved remotely, we provide on-site support when needed. Additionally, we offer a bring-in service for your convenience.

How quickly do your services respond?

Ensuring our clients' business continuity is paramount for us. We offer various Service Level Agreements (SLAs) tailored to the criticality of your business operations. These SLAs determine the speed of our response and resolution times, ensuring that your needs are met promptly and effectively.

About Us

A modern MSP built for SMBs.

Our mission is to deliver secure, affordable IT services with honesty, transparency, and flexibility.

A brief introduction to FrontierMSP

Our Core Values

Affordability Without Compromise

We believe strong IT and cybersecurity should be accessible to every organization. Our services are designed to fit real-world budgets — without cutting corners on security or reliability.

Security by Default

Security is not an optional add-on. Every system we support is built with protection, monitoring, and best practices from day one.

Flexibility That Makes Sense

Our pay-as-needed model ensures you only pay for what you actually use. No unnecessary long-term contracts. No forced service bundles.

Long-Term Partnership

We don't just fix problems — we help clients plan, grow, and adapt as technology and business needs evolve.

Our Story & Philosophy

FrontierMSP was founded on a simple belief: small and medium-sized businesses and charities deserve the same level of IT protection and expertise as large enterprises — without the enterprise price tag.

Over the years, we saw too many organizations forced into expensive MSP contracts or left underprotected because of budget constraints. FrontierMSP exists to eliminate that compromise.

By combining essential security, proactive support, and a flexible pay-as-needed model, we help organizations stay secure, productive, and in control of their IT spending. Our approach is transparent, practical, and always aligned with our clients' real needs.

We serve businesses and organizations across Canada and beyond, acting as a trusted IT partner — not just a service provider.

Our Team

The people behind your technology.

A dedicated team committed to keeping your business secure and productive.

Paul Watson

CTO & Director of Managed Services

Self-proclaimed computer geek - 18 years of experience with Business hardware and systems. Outside of work, I spend time with my dog Chappie and keep busy with Sailing and Disc Golf.

Justin Tabish

MSP IT Manager

Throughout my over 20-year journey in Information Technology, I've cultivated a diverse skill set spanning Kubernetes, Network Engineering, DevOps, L2 Blockchain Development, and more. My proficiency extends to languages like ReactJS, JavaScript, C#, ASM, and Python. With Cisco certifications and senior roles within Internet Service Provider Network Operation Centers under my belt, I'm equipped to tackle complex IT projects head-on. I'm excited to leverage my experience and expertise to drive innovation and make a meaningful impact in the field.

Jason Zheng

Senior IT Specialist

Experienced Senior IT Specialist with in-depth expertise in computer systems and networking.

Cameron Vanderraad

Sales Account Manager

I have been providing IT solutions to businesses across North America for more than 15 years and I'm now well versed in desktops computers, laptops, workstations, servers, monitors, printers, networking, surveillance, barcoding, point of sale, digital signage and more. I have focused experience with Lenovo, Supermicro, Viewsonic, Lexmark, Epson, TP-Link, Hikvision, Zebra, Honeywell, Epson, Star Micronics and Elo Touch, just to name a few of the most popular brands. I'm here to help so let's talk!

Desmond Ho

Manager, Accounts & Business Development

An avid cyclist, bike packer and outdoor enthusiast, I have been in the IT industry for almost 3 decades; my main focus is understanding the needs and wants of our corporate clients in an ever changing technological environment, bringing to them the best IT practices and solutions and making ourselves an invaluable partner to them as we work towards success together!

Jamie Hamilton

Senior Developer

Proficiency in both frontend and backend web application development. Working with new services and APIs to stay at the forefront of new technologies is critical to my role.

Yi, Sun

Procurement Manager & Finance

Working in the IT industry for 15+ years with mixed experience of Procurement, marketing, financing. my mantra: "get it done, sooner the better".

Wendy Tang

CFO Executive & Marketing Coordinator

With my many years of working experience in the Vancouver IT industry, I'd like to see our MSP services bring good value to our customers' business needs. While we may not be the largest or only option available, we are the best fit for you.

Laurence Luo

CEO

From coding enthusiast to visionary CEO, my journey has made myself change to leading a tech company for over three decades. As founder and CEO, I've shifted from coding to strategic business thinking, always with an eye on creating maximum value for our clients and enhancing our company's offerings. When I'm not at the helm, I love yoga and singing.

Your IT, Our Expertise

Proactive support and secure solutions for your business growth.

Pricing

Contact us below for a customized service plan that meets your needs and budget. Every business is different and our flexible natures lets us provide you with the best offerings for your specific needs.

Contact Us

FrontierMSP

103-1755 West Broadway

Vancouver, BC

V6J 4S5

Phone: (604) 739-8060

Email: [email protected]

Hours: 8:30am - 6:00pm Monday to Friday

Request a quote

Our deep pool of certified engineers and IT staff are ready to help you to keep your IT business safe & ensure high availability.

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